I had my computer infected by some virus that we couldn’t shift; the result was I had to reload my computer with the factory setting. You know what that meant - save everything you want and then start again, the trouble is that although you have saved all this information looking for whatever is another story. In my case it was a lot worse because although I saved files some I couldn’t open.
In about 2008 I was having problems with my computer which needed sorting out by someone who knew a lot more than myself how the computer worked, and like all things you ask around get in someone that is recommended to you. I got someone that was good at fixing computers to look at my computer, the trouble was he had other people as well to see and so had to wait up to 3 or 4 days and then he took more than a couple of hours. Hours cost a lot of money; a visit was never less than £120.00 + VAT. Like all problems they come more often then you realize.
While this was happening I came across an offer that BT [British Telecom] had and that was they would come into my computer and look around fix the problem with no waiting time 7 days a week 365 days a year and at about £96.00 a year [under £9.00 a month]. Well I joined them, in those days it was a lot harder but a big saving
· I needed to scan a document, I have everything but because of the virus and the resetting of my computer I was unable to connect so I phoned Home IT Support, 08000321118 and got put through to a technician who came into my computer and looked around collected all the drivers and patches etc, and got everything working. This is possibly the best service that is available in the UK for anyone that has difficulties with their computer
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